Privacy notice
How we handle your personal information under the Protection of Personal Information Act (POPIA).
Version: 2026-11-draft-1
Who we are
TradeTex Dev (registration number [Company registration number]) is the responsible party for personal information collected through this website. Contact us at [hello@tradetexdev.co.za] or [Street address, Johannesburg].
What we collect
When you submit a project request, we collect:
- your name, business name, email address and phone number;
- details about your project, timeline and any links or files you share;
- the date and time you gave consent, and the version of this notice you agreed to;
- basic technical information, such as your IP address, used to protect the form from abuse.
Why we use it
- to respond to your request, book a discovery call and prepare a quote;
- to send you emails about your request;
- to keep records of our dealings with you, as the law requires;
- to protect our website from spam and misuse.
We do not sell your personal information or use it for unrelated marketing.
Where it is stored
Your information is stored on a secure cloud backend hosted in South Africa. Our email delivery provider processes email addresses and message content outside South Africa, under safeguards that give your information a level of protection comparable to POPIA.
How long we keep it
We keep request information for as long as needed to respond and, if you become a client, for the period the law requires for business records. Requests that do not become projects are deleted after [retention period].
Your rights
You may ask to see, correct or delete your personal information, or object to how we use it, by emailing [hello@tradetexdev.co.za]. You may also complain to the Information Regulator (South Africa) at inforegulator.org.za (opens in a new tab).
Security
We use access controls, encryption in transit and bot protection to keep your information safe. Only people who need your information to work on your request can see it.
Changes
We may update this notice. The version above shows which notice applies.